Report A Concern

Report a Concern

Report a Concern

The Report a Concern portal allows residents to quickly and easily notify the City of non-emergency issues such as potholes, debris, code violations, or general maintenance concerns. Submitting a request ensures it is routed to the appropriate department for review and response. 

This is not an emergency reporting system. All requests will be reviewed and addressed in accordance with City of Grand Terrace policies and within the limits of available resources.

Street Light Outage
To report a street light outage, please contact Southern California Edison
Phone: (800) 611-1911 (24 hours a day, 7 days a week)
Online: Report Power Outage

Traffic Signal Outage
To report a traffic signal issues, please call Grand Terrace City Hall
Phone: (909) 954-5200 (Monday- Friday, &:00 a.m.- 5:00 p.m.)
After hours, please contact the San Bernardino County Sheriff's Department at (909) 387-8313

Fallen Trees on City Streets
To report fallen trees, please call Grand Terrace City Hall
Phone: (909) 954-5200 (Monday- Friday, 7:00 a.m.- 5:00 p.m.)
After hours, please contact the San Bernardino County Sheriff's Department at (909) 387-8313

Missed Trash or Bulky Item Pickup
 To report a missed trash pickup or would like to request a bulky item pickup, please call Burrtec Waste
Phone: (909) 889-1969 (Monday- Friday, 8:00 a.m.- 5:00 p.m.)
Online: Service Order Form

General Assistance
For additional help or information, please contact City Hall
Phone: (909) 954-5200 (Monday- Friday, 7:00 a.m.- 5:00 p.m.)



Report a Concern

Click Here

See Something Say Something

See Something, Say Something

To report, please contact the San Bernardino County Sheriff Department Non-Emergency line at (909) 387-8313

 The City of Grand Terrace encourages residents and visitors to always be vigilant and act as eyes and ears. See Something, Say Something is a national anti-terrorism awareness campaign emphasizing the importance of reporting suspicious activity to law enforcement. 

Report suspicious activity to local authorities or call 9-1-1 in case of emergency.

What to Report
Be specific and provide details such as:
WHAT did you see?
WHO did you see?
WHEN did it happen?
WHERE did it occur?
WHY is it suspicious?

How to Report
Call the San Bernardino County Sheriff Non-Emergency (909) 387-8313
In the event of an emergency, call 9-1-1

Not sure it's suspicious? Report it Anyways. 
Call the San Bernardino County Sheriff Non-Emergency (909) 387-8313

Emergency

Call 9-1-1